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Why Zoom Is Terrible: There’s a reason video apps make you feel awkward and unfulfilled.

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There’s a reason video apps make you feel awkward and unfulfilled.

The problem is that the way the video images are digitally encoded and decoded, altered and adjusted, patched and synthesized introduces all kinds of artifacts: blocking, freezing, blurring, jerkiness and out-of-sync audio. These disruptions, some below our conscious awareness, confound perception and scramble subtle social cues. Our brains strain to fill in the gaps and make sense of the disorder, which makes us feel vaguely disturbed, uneasy and tired without quite knowing why.

Kate Murphy  |  The New York Times